About us

UrbanSurfer Team

Urban Surfer - Purveyors of surf, skate & snow clothing since 1995

Our journey started in the historic city of Exeter, England. A store opened with the vision of providing local riders a place to shop and socialise. With the advent of internet shopping we were one of the first to recognise the benefits of shopping online so opened our online store.

Now, as an online only, business based in Co. Durham, England we are able to still provide the best surf, skate and snow clothing brands, but now we can serve you better by bringing the coolest clothing to your door. While we are a bigger company now we still hold on to the ethos that customers are central to what we do and everything we do comes from our love of all things surfing, skating and snowboarding.

With over 20 years experience and with brands like Converse, Oakley, Animal, DC, Quiksilver, Reef, Union and many more we offer 1000's of products we know you'll love and more importantly we ship all orders quickly and answer your queries as quickly as possible.

Meet The Team

Karl Smith

Karl Smith

Owner and MD. Has been the driving force behind the business since its inception.

Emma Roberts

Emma Roberts

Office Manager. Emma manages all staff including growth and development.

Aaron Carr

Aaron Carr

Technical Director. Aaron brings well over a decade of e-commerce design and implementation experience to the role and drives all technical change.

Richard Nicholson

Richard Nicholson

Developer. Richard keeps us up and running ensuring our site runs smoothly and your products get picked and packed quickly and efficiently.

Ian Hughes

Ian Hughes

Marketing manager and miracle worker. Makes a great cup of tea!

Evie Wright

Evie Wright

Financial controller and Head of Customer Service. The business hub. Evie ensures we are all paid on time and keeps our customers happy. I’m sure she does other things too but finance is a dark art!

Keiran Gregory

Keiran Gregory

Customer Service Apprentice. As customer service is at the heart of everything we do and because we keep growing Evie needed a hand. In came Keiran to help make sure our customer services remains second to none.

Emma Brownless

Emma Brownless

Warehouse Operative. Emma ensures you all get your orders quickly and in great condition.

Kayleigh Ellison

Kayleigh Ellison

Warehouse Operative. Kayleigh also looks after your orders.

Jack McBurnie

Jack McBurnie

Warehouse Apprentice. Jack is learning the ropes in our Warehouse. Trying to emulate the great work of Emma and Kayleigh, we’ll see if he can get close!