When you placed your order you should have received an email confirmation. If you haven't received it please check your junk/spam folder. This will have your estimated delivery date. We ship all orders placed before 4pm on a normal working day (Monday - Friday excluding Bank Holidays) the same day. The estimated date is based on the time you placed your order and your location but it may take a little longer during busy periods or bad weather due to courier demand. If the estimated date has passed feel free to contact us and we'll see if we can locate your parcel.