Order before 2pm on a normal working day for same day dispatch on in-stock items! Orders made after 2pm, on a weekend or on a bank holiday will be dispatched the next working day (Mon-Fri).
UK standard delivery only £3.50 or FREE over £49. Usually delivered in 2-4 days.
Express - Royal Mail 24 £4.90. Royal Mail aim to deliver the next day but it is not a guaranteed service. Royal Mail also deliver on Sundays.
Premium Next Day only £6.90. We'll send using DPD unless you're in a remote location. This service is generally for deliveries Mon-Fri but the couriers tend to deliver on weekends especially during peak periods.
Please note - delivery times are for in-stock items only (specifies "available for immediate dispatch") otherwise the estimated delivery date is given during checkout.
Mainland Europe delivery £7.90. Usually delivered in 2-6 days. Please note you may now be subject to customs fees and charges.
Rest of World delivery £11.90. Usually delivered within 6-12 days.
Express Europe and ROW deliveries may be offered during checkout depending on your country.
We offer simple UK returns via Royal Mail within 60 days. Simply generate your label via the Royal Mail website and pop it to your local Post Office.
All items must be returned in full resalable condition and any tags must remain intact. Underwear, swimwear and perishable goods such as product cleaners are excluded from our returns policy.
For our full delivery and returns policy please click here.
Questions about an order, sizing, or delivery? We're a small UK team and we answer everything ourselves usually within one working day, Monday to Friday.
Quickest answers:
Email: orders@urbansurfer.co.uk
Or use the form below and we'll get back to you.
Ordered already? Your confirmation email has a "View your order" link with live status and tracking.
